Virtual Patient Support Specialist

Lifelancer
Pittsburgh, PA
Category Customer Service
Job Description
Virtual Patient Support Specialist providing inbound customer support in a pharmaceutical contact center environment. Responsible for providing timely and accurate responses to inbound calls, emails, and other communications, and building rapport and establishing positive relationships with patients.

Requirements

  • High school diploma or equivalent
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills
  • Bilingual (English/Spanish) (desired)

Benefits

  • Competitive compensation package
  • Health benefits (Medical, Dental, Vision)
  • Company match 401k
  • Flexible paid time off (PTO) and sick time
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