Virtual Patient Support Specialist

Lifelancer
City of Syracuse, NY
Category Customer Service
Job Description
We're looking for a proactive problem-solver to provide inbound customer support in a virtual pharmaceutical contact center environment. As a Virtual Patient Support Specialist, you'll build rapport with patients and resolve issues or escalate them to internal teams as needed.

Requirements

  • High school diploma or equivalent
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills

Benefits

  • Competitive compensation package
  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • Flexible paid time off (PTO) and sick time
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