Role OverviewAs a Compliance Specialist, you will identify, investigate, and address potential noncompliance with REMS program requirements, supporting the REMS Call Center program and managing investigations.
What You Will Do
Conduct investigations, manage corrective actions, provide training, and engage in REMS program auditing and monitoring activities.
Why It Might Be a Fit
This role requires experience in pharmaceutical or healthcare compliance, knowledge of call center operations, and excellent analytical and problem-solving skills.
Requirements
- Bachelor's Degree
- Experience with Risk Evaluation and Mitigation Strategy (REMS)
- Knowledge of call center operations and processes
- One or more years of experience in the pharmaceutical or healthcare industry, with emphasis on compliance
- Skill in telephone and/or customer service experience and etiquette
- Efficient computer and data entry skills
- Ability to work with a team and maintain a positive attitude
- Ability to communicate clearly and effectively written and verbal
- Ability to multitask, prioritize day-to-day responsibilities and meet deadlines
- Excellent analytical, problem-solving, and organizational skills
- Experience in high-pressure and fast-paced environment
- Ability to maintain confidentiality involving compliance and company information and activities
- Demonstrate current working knowledge of various rules, regulations, and industry guidance relevant to healthcare compliance
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, or similar electronic mail program
- Proficient with investigation databases and case management systems and tools
Benefits
- Competitive compensation package
- Health benefits (Medical, Dental, Vision)
- Company match 401k
- Flexible paid time off (PTO) and sick time
]]>