VP, Global Head of Professional Services

Adyen
San Francisco, CA
Category Consulting
Job Description
Adyen is seeking a VP of Global Professional Services to lead and scale their professional services organization. This role focuses on optimizing the customer experience, driving operational efficiency, and empowering teams with the tools needed to deliver measurable impact. The VP will lead a team of project managers, implementation managers, and performance optimization managers, building a scalable organization to support fast-growth. The ideal candidate is customer-obsessed, strategic, and comfortable leading large, distributed teams.

Requirements

  • A seasoned professional services executive with a proven track record of leadership in a hyper-growth environment.
  • Deep customer-obsessed with demonstrated ability to translate operating models into customer value.
  • Strategic thinker adept at using data-driven insights to challenge the status quo.
  • Experienced in leading large, distributed, cross-functional teams.
  • Deep understanding of professional services lifecycle and service excellence.
  • Strong relationship building skills with senior stakeholders.
  • Intellectual curiosity and hands-on approach.

Benefits

  • Competitive salary
  • RSUs (Restricted Stock Units)
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