VTC Technician

Mantech
Any Location, FL
Job Description
MANTECH seeks a motivated, career and customer-oriented VTC Technician to join our Air Force team at Eglin AFB. The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.

Requirements

  • Tier I & II customer support
  • Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
  • Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
  • Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
  • Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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