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Walden Galleria- Seasonal Local Manager
Cherry Hill Programs
Buffalo, NY
Category
Customer Service
Apply for Job
Job Description
Create magic for children and families by overseeing daily operations for Easter Bunny photo operations and implementing strategies to drive profitability and efficiency.
Requirements
Promote a positive, collaborative environment and maintain our core values and policies
Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
Determine staffing requirements and oversee hiring, onboarding, and training of all team members
Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations
Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
Benefits
Flexible schedule
Career advancement opportunities
Referral program
One free photo package for friends and family per staff member
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