Warehouse Customer Service Representative

GEODIS
Ontario, CA
Category Customer Service
Job Description
As a Warehouse Customer Service Representative at GEODIS, you will interact with customers by phone, email, or in person, receive orders, and adjust complaints concerning billing or service rendered. You will process and input customer orders, generate related paperwork, and maintain a good working relationship with customers.

Requirements

  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Benefits

  • Good Money – Fair pay and some jobs come with bonus opportunities.
  • The Right Job/Right Schedule – Part-time, full-time, seasonal – days, nights, weekends, and even gig work.
  • Paid Early – Payday as early as you want. Access your earnings on demand.
  • Free Healthcare – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.
  • A Break – Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.
  • Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
  • Get a Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
  • Get Promoted – When you are ready to take the next step in your career, we will be there to support you.
  • Get a Boost – Our 'GEODIS Compassion Fund' makes one-time grants to teammates who have experienced unexpected catastrophes.
  • Get Involved – Volunteer in your community or donate to the 'GEODIS Foundation' or 'GEODIS Compassion Fund'.
  • Have FUN – Work with fun, supportive people just like you!
  • Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
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