Warehouse Office Clerk

Requirements

• Manage the inbound and outbound shipments and receipt of all products, materials, and supplies.
• Compile, sort and verify accuracy of data to be entered.
• Track, trace and update the status of incoming and outgoing shipments.
• Answer phones and respond to customer requests.
• Assign inbound trucks to designated dock doors.
• Setup, control and maintain all related files for customer stored materials.
• Verify all received documents once materials have been received into all computer systems.
• Manage the shipment and receipt of all products, materials, and supplies.
• Identify, research, and resolve customer issues using the proper computer operating systems.
• Follow up with customer inquiries not immediately resolved.
• Complete call logs and reports.
• Collaborates and communicates with logistics technicians / dispatchers, and others involved in the shipment and receipt if products.
• Provides on-the-job training for new employees as required.
• Recommends process improvements for growth of the company.
• Provides additional backup support for shipping and receiving departments.
• Performs cleanup of the office area at the end of the shift or as required.
• Performs all duties in accordance with Southshore Companies safety manual.
• Regular (punctual and dependable) attendance is an essential function of this job.
• Other duties as assigned.

Benefits

• Paid Company Holidays
• Paid Time Off
• Dental
• Medical
• Vision
• Long-Term insurance
• Short-Term insurance
• 401(k) with company match