Warehouse Operations Manager (North Region)

Refresco
City of Dunkirk, NY
Remote
Job Description
The Warehouse Operations Manager is responsible for overseeing and assisting Plant Warehouse Managers with KPI data, pointing out trends and assisting with Process Improvement to improve those metrics. The role also involves managing Warehouse KPI Data Tracker and Scorecard, administering Warehouse Gap Analysis audits, and setting up 3pl warehouses, including training of warehouse associates.

Requirements

  • Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
  • Responsible to adhere to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
  • Schedule, communicate, and plan warehouse audits for all warehouses and ensure they are completed in a timely manner.
  • Document audit gaps and set follow up and completion dates.
  • Document and communicate audit scores on a quarterly basis.
  • Work with Warehouse Managers on development of missing but required Warehouse documents and share within the warehouse network.
  • Set the environment of the company by demonstrating our values, standards, and practices.
  • Manage Warehouse KPI Scorecard. Update Warehouse Tracker as required.
  • Review Warehouse KPI data and trends and work with Warehouse Managers on reversing negative trends and acknowledging positive data.
  • Complete the KPI Scorecard every week, chart/graph data and submit to Sr. Manager Warehouse Operations
  • Daily monitoring of the Web-Based Dock Schedule mailbox for carriers. Work with Warehouse Operations Analyst on carrier setup, warehouse dock schedules and carrier utilization of the dock schedule tool.
  • Plan and execute logistics needs with trucking firms to ensure timely pick-up and delivery of shipments, while minimizing overall freight costs.
  • Train and support planned SAP implementations and the of supporting of warehouse activities.
  • Developing and implementing policies, procedures and SOPs to ensure consistent quality and operating efficiency.
  • Train 3pl warehouse providers in SAP warehouse operations. Work with Refresco Warehouse Manager on the integration with 3pl providers including specified warehouse inventory relocation, shuttle operation and truck loading process to meet Refresco standards.
  • Manage Dunnage and Void filler budget and usage in required warehouses and specific freight lanes.

Benefits

  • Medical/Dental/Vision Insurance
  • Health Savings Accounts and Flexible Spending Accounts
  • Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
  • Short-term disability and long-term disability
  • Pet Insurance
  • Legal Benefits
  • 401(k) Savings Plan with Company Match
  • 12 Paid Holidays
  • 10 Vacation Days and 5 Paid (Sick) Time Off Days
  • Well-being Benefit
  • Discount and Total Reward Programs
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