Role OverviewThe Warranty Administrator oversees all warranty claims to Kenworth Truck, Paccar, Caterpillar, Cummins, and/or any other Vendor affiliated with Kenworth Sales. The role involves maintaining working relationships with manufacturers and distributors, communicating with vendors, and processing warranty claims.
What You Will Do
The primary responsibilities include maintaining warranty certification requirements, communicating with vendors, processing service repair orders, and administering parts return requests. The role also involves managing submitted warranty claims through final resolution and monitoring warranty aging.
Why It Might Be a Fit
The ideal candidate will have excellent organization, communication, and time management skills, with some knowledge of heavy truck automotive parts. The role offers a progressive environment with an emphasis on teamwork, customer service, training, and personal development.
Requirements
- High school diploma or the equivalent
- Ability to read and comprehend English instructions and information
- Two years' experience in office administration
- Excellent organization, communication, and time management skills
- Some knowledge of heavy truck automotive parts, including engines
- Working knowledge of Microsoft Office applications
- Good attitude and willingness to work as a team
- Hard worker, self-motivated, and detail-oriented
- Excellent typing skills
Benefits
- Comprehensive Health and Dental insurance
- Flexible Spending Accounts (FSAs) with FLEX Card
- Group Life Insurance
- Short Term & Long-Term Disability Insurance
- Voluntary Life Insurance
- Corporate Holidays
- Paid Vacation and Personal Leave
- 401(k) plan with company match
- Voluntary Supplemental Insurance plans
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