Role OverviewThe Warranty Process Review Audit Specialist audits the Aston Martin & Rolls Royce North America Retailer network, providing an in-depth review of warranty claim applications, documentation requirements, and information retention policy.
What You Will Do
Work within a national team, complete audits within a given timeframe, maintain customer relations, and provide detailed reports on audit findings.
Why It Might Be a Fit
Ideal candidate has industry-related qualifications or degrees, at least two years of audit experience, and a minimum of 1-2 years of experience working with dealer management systems.
Requirements
- Ability to remain calm and diplomatic in high pressure situations
- Process-driven with strong problem-solving and investigative abilities
- High level of computer literacy and ability to learn new systems
- Clean driving record and employment background
- Industry-related qualification or degree
- At least two years of audit experience
- Minimum of 1-2 years of experience working with dealer management systems (ADP, R&R, CDK, etc.)
- Knowledge of warranty support material (recalls, campaigns, technical service bulletins, repair manuals / systems etc.)
- Proficiency in all MS Office tools, predominately Excel and Word
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