Role OverviewForest River, Inc. is seeking a Warranty Representative to provide technical support to dealers and customers, develop troubleshooting documents, and learn the product line from frame to final. The role involves working in a fast-paced environment with a competitive wage and benefit package.
What You Will Do
Provide technical support, customer service, production support, and problem resolution via phone and email. Develop troubleshooting documents and learn the product line.
Why It Might Be a Fit
The ideal candidate has excellent written and verbal communication skills, attention to detail, and intermediate computer skills. They should have a desire to provide extraordinary customer service and be willing to learn many different components of an RV.
Requirements
- Attention to detail and accuracy
- Intermediate computer skills, familiar with Microsoft Office programs
- Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
- Must have excellent written and verbal communication skills
- A desire to provide extraordinary customer service to the dealer/customer network
- Able to work within a group and transition between responsibilities given
- Willingness to learn many different components of a RV
Benefits
- Competitive Wage and Benefit Package
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