Role OverviewThe Quality Warranty Specialist is responsible for managing and coordinating warranty-related activities as the key liaison between OEM customers, internal quality teams, manufacturing operations, supplier quality, and engineering departments.
What You Will Do
Coordinate and manage warranty claims from OEM customers, perform on-site warranty claim and failed part reviews, and assist quality engineers in containment activities.
Why It Might Be a Fit
The ideal candidate will have knowledge of automotive quality systems and standards, experience working with OEM customers, and strong analytical, organizational, and communication skills.
Requirements
- Knowledge of automotive quality systems and standards including IATF 16949 and ISO 9001
- Experience working with OEM customers and dealership warranty processes
- Strong analytical, organizational, and communication skills
- Ability to work cross-functionally in fast-paced manufacturing and customer environments
- Proficiency with Microsoft Office and warranty databases
Benefits
- Comprehensive health, dental, and vision coverage
- Retirement savings programs with employer contributions
- Tuition reimbursement
- Paid time off and holidays
- Employee assistance resources
- Wellness programs and benefits
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