Role OverviewAs a Warranty Technician, you'll be one of the primary people homeowners interact with after they move into their Betenbough home. You'll help diagnose concerns, coordinate solutions, complete repairs, and make sure homeowners feel heard and cared for throughout the process.
What You Will Do
Taking care of homeowners — Respond to warranty needs with professionalism, empathy, and a genuine desire to help. You'll communicate proactively, set clear expectations, and follow through on commitments.
Why It Might Be a Fit
You'll thrive in this role if you... Enjoy helping people and can remain calm, patient, and solution-focused when someone is frustrated or concerned.
Requirements
- Communication
- Problem-solving
- Time management
- Planning and organization
- Mechanical aptitude
Benefits
- Employee Stock Ownership Plan (ESOP)
- Medical, dental, and vision insurance
- Employer-paid life, AD&D, and long-term disability insurance
- Paid time off
- Company-issued cell phone
- Company training and development opportunities
- Company-sponsored Vision Trips
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