Web Support Analyst

ConceptPlus
Fairfax, VA
Category Customer Service
Remote
Job Description
Concept Plus is seeking a Web Support Analyst to provide customer service, maintenance and training support for the customer web site, executing on going updates for web pages, online tools and content.

Requirements

  • 3+ years experience supporting web site maintenance and content management
  • Experience using MS365 tools
  • Knowledge and use of HTML, CSS, JavaScript
  • Experience working within a Drupal Content Management System
  • Knowledge of Section 508 compliance for web content
  • Knowledge of US Web Design Standards
  • Familiarity with service management tools such as ServiceNow

Benefits

  • Competitive pay
  • Comprehensive health insurance
  • Dental and vision insurance
  • Paid life insurance
  • Paid time off
  • 11 paid holidays
  • Bonuses
  • Tuition reimbursement
  • Unlimited training
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