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[WEBTOON] Community Support Associate - Thai-bilingual
WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
Los Angeles, CA
Category
Communications
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Job Description
WEBTOON Entertainment is seeking a detail-oriented, tech-savvy Community Support Associate in Thai to build strong relationships with their community, resolve user inquiries, and maintain positive user support. This part-time, contract role involves following operational processes and staying up-to-date on new site features. WEBTOON Entertainment is a leading global entertainment company with a growing portfolio of webcomic adaptations.
Requirements
1-2 years' experience in community or user support.
Native-level proficiency in Thai.
Technically savvy and able to quickly learn new systems.
Ability to understand and analyze complex cases.
Culturally aware of trends and pop culture in the United States.
Experience working with multicultural company
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