[WEBTOON] Community Support Associate - Thai-bilingual

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
Los Angeles, CA
Category Communications
Job Description
WEBTOON Entertainment is seeking a detail-oriented, tech-savvy Community Support Associate in Thai to build strong relationships with their community, resolve user inquiries, and maintain positive user support. This part-time, contract role involves following operational processes and staying up-to-date on new site features. WEBTOON Entertainment is a leading global entertainment company with a growing portfolio of webcomic adaptations.

Requirements

  • 1-2 years' experience in community or user support.
  • Native-level proficiency in Thai.
  • Technically savvy and able to quickly learn new systems.
  • Ability to understand and analyze complex cases.
  • Culturally aware of trends and pop culture in the United States.
  • Experience working with multicultural company
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