[WEBTOON] Trust & Safety Associate - Thai-bilingual

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
Los Angeles, CA
Category Communications
Job Description
WEBTOON Entertainment is seeking a Trust & Safety Associate fluent in Thai to assist with creator and user operations. The role involves reviewing reports and appeals, resolving issues, and working with other departments to improve the creator and reader experience. Part-time, up to 25 hours per week is required.

Requirements

  • Review and investigate escalated reports and appeals.
  • Conduct objective investigations into reported content.
  • Provide support in resolving issues.
  • Respond to user inquiries and complaints.
  • Work with other departments.
  • Research and analyze policies.
]]>