Role OverviewWe are seeking a motivated and customer-focused Call Center Representative to join our team. This part-time position is ideal for someone who enjoys helping customers, solving problems, and creating positive experiences while working a consistent weekend schedule.
What You Will Do
You'll answer inbound calls, assist with scheduling and customer inquiries, provide outstanding service, and help customers find the solutions they need.
Why It Might Be a Fit
You'll be part of a supportive and collaborative work environment where team members are encouraged to learn, grow, and succeed.
Requirements
- 2+ years of customer service experience (call center experience preferred)
- Experience with ServiceTitan or the home services industry is a plus, but not required
- Strong computer skills, including Microsoft Office, email, and CRM applications
- Excellent listening skills and a customer-first mindset
- Strong verbal and written communication skills
- Ability to build rapport and establish positive customer relationships
- Strong time management and organizational skills
- Detail-oriented with excellent problem-solving abilities
- Reliable attendance and the ability to work independently and as part of a team
Benefits
- Competitive pay of $21 - $24 per hour
- Commission opportunities
- Performance-based bonus opportunities
- Paid training
- Supportive team environment
- Ongoing training and development
- Career growth opportunities within a growing organization
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