Role OverviewThe Welcome Center Associate is responsible for providing prompt, courteous and accurate service to the public, members and YMCA employees over the phone and in person.
What You Will Do
This includes providing information and enrolling individuals in youth development programs as well as fee-based facility programs.
Why It Might Be a Fit
The ideal candidate will have a minimum of 1 year of customer service based work experience, excellent customer service skills, and the ability to work a variety of hours, including evenings and weekends.
Requirements
- Minimum of 1 year of customer service based work experience
- Excellent customer service skills
- Entrepreneurial spirit with the ability to work a variety of hours, including evenings and weekends
- Ability to work in a fast-paced work environment while ensuring accuracy and timeliness of work
- Possess basic computer data entry skills
- Proficient in the English Language. Bilingual preferred
- CPR/PR, First Aid, AED, and Oxygen certifications (within 30 days of hire)
Benefits
- Dental insurance
- Vision insurance
- CPR/PR, First Aid, AED, and Oxygen certifications
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