Welcome Desk Attendant

Village Health Clubs & Spas
Scottsdale, AZ
Category Customer Service
Job Description
The Village Health Clubs and Spas are premier healthy lifestyle clubs that encourage a work-life balance and healthy living. They offer a fun environment that promotes health and wellness for members and employees alike.

Requirements

  • Attract and retain members by consistently providing excellent customer service
  • Present a professional, positive image that reflects well on the organization
  • Greet and check in members with sincere hospitality and effective communication skills
  • Handle and record cash and non-cash transactions
  • Provide exceptional customer/guest service and act in a friendly/helpful manner at all times
  • Handle guest complaints in a timely manner
  • Assist members in signing up for programs and activities
  • Maintain clean and safe front desk area and any other related areas
  • Handle credit card/cash transactions
  • Take member reservations for tennis, squash, and racquet courts
  • Operate multi-line telephone systems
  • Possess basic computer/data entry skills
  • Obtain CPR certification within 30 days of hire
  • Be available to work the opening shift (5:45am-1:00pm)

Benefits

  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Retirement Plan
  • Paid Holidays
  • Paid Vacation Time
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