Wellness Center Staff

Grand Traverse Bay Young Men's
Traverse City, MI
Category Customer Service
Job Description
Role Overview

The Wellness Center Staff plays an important role in creating a welcoming and engaging experience for YMCA members. This position supports both new and current members as they work toward their health and wellness goals by answering questions, building connections, and introducing them to YMCA resources and programs.

What You Will Do

Encourage and assist members as they work toward individual behavior change and wellness goals, consistent with provided training. Respond to member questions and provide support related to healthy living and wellness goals.

Why It Might Be a Fit

Must be able to communicate and build positive relationships with individuals from diverse social and economic backgrounds. Must demonstrate an understanding of and commitment to the YMCA's purpose, mission, and values.

Requirements

  • Must be at least 16 years old
  • Previous experience in customer service or a wellness-related setting is preferred
  • Must obtain CPR/AED and First Aid certifications within 30 days of hire
  • Strong interpersonal communication and problem-solving abilities
  • Able to communicate and build positive relationships with individuals from diverse social and economic backgrounds
  • Comfortable using computers and performing basic computer-related tasks
  • Demonstrates an understanding of and commitment to the YMCA's purpose, mission, and values

Benefits

  • Sign-On Bonus: $300 for full-time hires or $200 for part-time hires, paid after 30 days of employment
  • Flexible scheduling opportunities
  • YMCA facilities and programs
  • Opportunities for professional growth
  • Welcoming and supportive workplace
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