Role OverviewThe Wellness Coach is responsible for increasing membership growth and retention by strengthening member commitment through authentic personal relationships, connecting and engaging members, and maintaining a clean and safe exercise environment. The Wellness Coach will partner with the Member Experience Representative to create a welcoming, safe, and seamless connection experience for new members seeking to develop and maintain healthy lifestyle habits.
What You Will Do
Perform new member uFit sessions, provide individual supervision and encouragement, track new members in their wellness program, and assist members on equipment. Ensure health/medical consent forms are properly completed, and maintain a clean and safe exercise environment.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, strong member engagement skills, and the ability to build authentic personal relationships with members, volunteers, and co-workers.
Requirements
- High school diploma or general education degree (GED) required; college degree preferred
- Current certification in CPR/First Aid/AED/Oxygen administration or obtain certification within 30 days of hire
- Ability to lift 50 pounds
- Computer skills and the ability to learn appropriate computer programs related to the position
- Excellent customer service skills
- Strong member engagement skills; outgoing personality and a desire to be helpful to others
Benefits
- Paid time off (PTO)
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
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