Role OverviewEōS Fitness is seeking a highly motivated and customer centric leader to take on the new role of Wellness & Recovery Specialist. This role supports all brand amenities and focuses on providing exceptional service by supporting amenities and enforcing safety protocols.
What You Will Do
Key responsibilities include cleanliness, and organization of all amenities, identifying equipment issues, and coordinating with managers to ensure smooth operations. Assist and educate members on Refresh & Recovery services, follow and lead safety protocols, and enforce membership compliance.
Why It Might Be a Fit
The ideal candidate is able to multitask while effectively engaging with members in a fast-paced environment, has strong communication skills, and is passionate about health and wellness.
Requirements
- Ability to multitask while effectively engaging with members in a fast-paced environment
- Strong communication skills, able to clearly convey issues and operational needs to management
- Excellent interpersonal skills with a customer-focused attitude
- The ability and willingness to work weekends, evenings and holidays as needed
- Willing to learn about the different Refresh & Recovery services we offer
- Passionate about health and wellness
- Customer service experience preferred
- CPR/AED certification required within 30 days of hire
- Must successfully pass Background Check
Benefits
- A highly energetic and collaborative team
- A management team that cares about your professional development
- Free membership for you and plus one family member
- Discounted Personal Training, and merchandise – including supplements
- Employee referral program
- Daily Pay offered - access your funds before payday
- Competitive pay plus vacation, holiday, and sick pay
- Group Health, dental, vision, Supplemental Life, and Employee Assistant Program
- 401(k) + Company matching
- Personal education growth options with Sophia Learning
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