(WFO) Zone Team Leader

Ollie's Bargain Outlet
Any Location, WI
Category Customer Service
Job Description
Join our team and live the Ollie-tude! The Retail Zone Team Leader oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience.

Requirements

  • Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
  • Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
  • Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
  • Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
  • Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
  • Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Benefits

  • Medical, Dental, Vision, and RX coverage
  • 401K with generous company match
  • Strong career growth & talent development culture
  • 20% Associate discount on all Ollie’s purchases
  • Vast array of voluntary benefits
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