Wholesale Operations Administrator

Mercedes-Benz
Fort Worth, TX
Category Operations
Job Description
Mercedes-Benz Financial Services is seeking a Wholesale Operations Administrator to work in collaboration with dealer credit and dealer audit. The primary functions include responding to department inquiries, processing insurance change requests, and assisting dealers with SFPW inquiries. The role requires a minimum of 2 years of overall work experience and a high school diploma. Preferred experience includes accounting, customer service, and payment posting/processing.

Requirements

  • Respond to department inquiries, research and resolve discrepancies, etc.
  • Process Insurance change requests, review paperwork for completion and accurately process in Dealer Management.
  • Assist dealer with SFPW inquiries, obtain appropriate dealer credit approval for overline or over advanced conditions, when required.
  • Process daily new business, enter and review requests for completion, accuracy, and ensure request falls within approved guidelines.
  • Correctly identify incoming wholesale and dealer loan payments received via check, wire & ACH.
  • Process new vendor requests and update existing vendor data.
  • Process Dealer Trade/Transfer requests, review paperwork for completion and accurately process in the wholesale system.
  • Review daily wholesale processing reports, research and resolve any discrepancies.
  • Monitor insurance for wholesale dealers, collect updated insurance certificates as existing ones expire.
  • Track and collect MSO’s or titles for designated accounts, review MSO’s and titles for proper names, reassignment, and lien information.

Benefits

  • Competitive salary
  • Performance-based bonuses
  • 401(K) with match
  • Generous vacation and personal time
  • Mercedes-Benz car program
  • Flexible work arrangements
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