Role OverviewAs a Window & Door Field Service Technician, you'll diagnose and repair window and door issues at customer homes and on job sites while delivering exceptional customer service. You'll troubleshoot problems, implement solutions, and help ensure every project meets our standards for quality and craftsmanship.
What You Will Do
Diagnose, troubleshoot, and repair warranty and non-warranty window and door issues at customer homes and job sites. Assess field conditions, determine appropriate solutions, and gather information needed to order replacement parts.
Why It Might Be a Fit
Strong work ethic with a dependable, self-motivated approach to work. Excellent communication and customer service skills. Ability to professionally resolve customer concerns and navigate challenging situations.
Requirements
- High school diploma or equivalent, required
- 3-5 years of construction, remodeling, or home improvement experience preferred; window and door knowledge is a plus
- Working knowledge of construction and installation practices, preferred
- Ability to safely operate a service vehicle, power tools, and jobsite equipment
- Basic computer skills and the ability to accurately document service activities
Benefits
- Blue Cross Blue Shield medical and dental coverage
- Vision insurance
- Short- and long-term disability insurance
- 401(k) with generous match of 4%
- Life insurance
- Pet insurance
- Legal assistance
- Identity theft protection
- Charitable and community service initiatives
- Progressive paid time-off policy
- Paid holidays
- Annual profit-sharing eligibility
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