Role OverviewThe Wine & Spirits Customer Service & Support Specialist will be the liaison between operations and sales & pricing departments, providing support as needed. This includes working with customers' purchase orders, communicating with overseas offices, and processing applications for rate quotes and shipments.
What You Will Do
Preparation of forwarding instructions, shipping request preparation, booking confirmations, coordination of Importer Security Filing (ISF) information, checking Standard Pricing (SP), updating purchase orders, and responding to customers in a timely manner.
Why It Might Be a Fit
The company offers an excellent and comprehensive benefit package, with PTO and career growth based on performance. The ideal candidate will have experience in the freight forwarding industry and have worked with providing rate quotes.
Requirements
- 1-7 years of experience
- Experience in the freight forwarding industry
- Ability to provide rate quotes
Benefits
- Comprehensive benefit package
- PTO
- Career growth based on performance
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