Wireless Retail Sales Specialist - Cuyahoga Falls

As a Wireless Retail Sales Specialist, you will build relationships with guests, create meaningful connections, and provide personalized service. You will work in a retail environment where you will sell phones and plans, but also focus on building loyalty and creating a welcoming store environment.

What You Will Do

Your responsibilities will include managing guest appointments, reviewing customer accounts, and recommending the best plans and offers. You will also serve as a problem solver and investigator, ensuring accounts are accurate and well-documented.

Why It Might Be a Fit

You will fit in here if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will have opportunities for leadership development, skill-building, and career progression as part of our rapidly expanding retail team.

Requirements

• High school diploma required
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program