Wireless Retail Sales Specialist - Reno, NV

As a Wireless Retail Sales Specialist, you will build relationships with guests, create a welcoming store environment, and provide personalized service. You will also manage guest appointments, proactively review customer accounts, and recommend the best plans and offers. This role requires a high school diploma, 6 months of retail customer service experience, and proficiency with Microsoft Office. You will work in a fast-paced environment, assisting customers and maneuvering merchandise when necessary.

What You Will Do

Your day-to-day responsibilities will include selling devices, plans, and services, translating technology into simple conversations. You will also manage guest appointments, proactively review customer accounts, and recommend the best plans and offers.

Why It Might Be a Fit

If you believe work should feel meaningful, relationships should come before transactions, and service should feel human, you will fit right in here. You will have the opportunity for leadership development, skill-building, and career progression in a rapidly growing company.

Requirements

• High school diploma required
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Competitive base pay with potential for shift differential, overtime, and bonus pay
• Bonus eligibility is subject to active employment and compliance with company policies at the time of payout
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program