Wireless Retail Sales Specialist

As a member of our retail team, you'll build relationships with guests, guide them through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers. You'll be part of a team that genuinely loves what they do, and you'll have the opportunity for leadership development, skill-building, and career progression.

What You Will Do

You'll create a welcoming store environment, build meaningful connections with guests and team members, and confidently sell devices, plans, and services. You'll manage guest appointments, proactively review customer accounts, and serve as a problem solver and investigator.

Why It Might Be a Fit

If you believe work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here. You'll have the opportunity to develop your skills, build your career, and be part of a team that's transforming the retail experience.

Requirements

• High school diploma required
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items

Benefits

• Competitive base pay with potential for shift differential, overtime, and bonus pay
• Bonus eligibility subject to active employment and compliance with company policies at the time of payout
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program