Wireless Retail Sales Specialist

As a Wireless Retail Sales Specialist, you will build relationships with guests, create a welcoming store environment, and confidently sell devices and plans. You will work as part of a retail team to guide guests through decisions and create moments that turn first-time visitors into lifelong customers.

What You Will Do

Your day-to-day responsibilities will include building meaningful connections with guests, managing guest appointments, and proactively reviewing customer accounts to recommend the best plans and offers.

Why It Might Be a Fit

You will fit in here if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will have opportunities for leadership development, skill-building, and career progression as part of our rapidly expanding retail team.

Requirements

• High school diploma
• Minimum 6 months of retail customer service experience
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Bonus eligibility
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program