Wireless Retail Sales Specialist

As a Wireless Retail Sales Specialist at Consumer Cellular, you will build relationships with guests, create a welcoming store environment, and provide personalized service. You will also manage guest appointments, proactively review customer accounts, and recommend the best plans and offers. You will be part of a team that genuinely loves what they do and is transforming the retail experience.

What You Will Do

Your day-to-day responsibilities will include selling devices, plans, and services, guiding guests through decisions with patience and expertise, and creating moments that turn first-time visitors into lifelong customers. You will also manage guest appointments, proactively review customer accounts, and recommend the best plans and offers.

Why It Might Be a Fit

If you believe work should feel meaningful, relationships should come before transactions, and service should feel human, you will fit right in here. You will have the opportunity to develop leadership skills, build relationships with guests and team members, and create a welcoming store environment.

Requirements

• High school diploma required
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Bonus eligibility is subject to active employment and compliance with company policies at the time of payout
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program