Role OverviewAs a Retail Store Manager, you will lead a team to bring the brand to life, creating energy and excitement around our products and services. You will immerse yourself in meaningful connections with customers, building new and deepening existing relationships. Your expertise in uncovering customer needs will have a passion to educate, demonstrate, and recommend device and service solutions.
What You Will Do
You will lead by example, demonstrating how to help customers pick up where they left off in their shopping journey. You will explore individual needs and provide hands-on demonstrations of the latest technology. You will ensure your store meets or exceeds sales goals, overseeing all store functions, including sales, inventory, and new store programs.
Why It Might Be a Fit
You will approach service and sales needs with patience, honesty, and empathy. You will become proficient in digital tools to enhance interactions and onboarding. You will build relationships with employees across channels to collectively own the customer experience and resolve issues.
Requirements
- Be at least 18 years of age
- Wireless sales experience
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (45 hours) availability
Benefits
- Employee Stock Ownership Program (ESOP)
- Competitive salary pay
- Bonus earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- Discounted T-Mobile Cell Phone Plan
- A culture of care & excellence
- Health Benefits for Full Time Employees
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