Wireless Sales Expert

As a Wireless Sales Expert, you'll build relationships with guests, guide them through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers. You'll be part of a retail team that transforms the retail experience by doing things differently. You'll work in a store that feels like a living room, with a team that genuinely loves what they do.

What You Will Do

You'll confidently sell devices, plans, and services, translating technology into simple, real-world conversations. You'll manage guest appointments, proactively review customer accounts, and serve as a problem solver and investigator, ensuring accounts are accurate and well-documented.

Why It Might Be a Fit

You'll fit in if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You'll have opportunities for leadership development, skill-building, and career progression as part of our rapidly expanding retail team.

Requirements

• High school diploma required
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Bonus eligibility is subject to active employment and compliance with company policies at the time of payout
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program