Wireless Sales Expert

Consumer Cellular
Mesa, AZ
Category Customer Service
Job Description
Role Overview

As a Wireless Sales Expert, you'll build relationships with guests, create moments that turn first-time visitors into lifelong customers, and go above and beyond to make sure our guests have everything they need and nothing they don't.

What You Will Do

You'll guide guests through decisions with patience and expertise, create moments that turn first-time visitors into lifelong customers, and serve as a problem solver and investigator, ensuring accounts are accurate and well-documented.

Why It Might Be a Fit

You'll fit right in here if you believe work should feel meaningful, relationships should come before transactions, and service should feel human.

Requirements

  • High school diploma required
  • Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
  • Demonstrated ability to meet or exceed sales goals
  • Experience operating a POS system with strong attention to transaction accuracy
  • Proficient with Microsoft Office (Word, Excel and PowerPoint)
  • Flexible availability, including evening and weekends
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

  • Competitive base pay with potential for shift differential, overtime and bonus pay
  • Bonus eligibility is subject to active employment and compliance with company policies at the time of payout
  • Medical insurance (98% company-paid for full-time employee only coverage)
  • Dental and Vision insurance (100% company-paid for full-time employee only coverage)
  • 401(k) company match of 100% up to 6% of your pay
  • Discounted Consumer Cellular wireless phone plan for employees
  • Paid Time Off (PTO) available following a 30-day waiting period
  • 6 company-paid holidays plus 16 hours of floating holiday accrual per year
  • Flexible Spending Accounts (FSA) for health care and dependent care expenses
  • Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
  • Long-Term Disability insurance (100% company-paid)
  • Employee Assistance Program (100% company-paid)
  • Education reimbursement
  • Employee rewards program
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