Wireless Sales Expert

As a Wireless Sales Expert at Consumer Cellular, you will build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You will create a welcoming, comfortable store environment where every guest feels valued. You will guide interactions toward solutions that meet guest needs while supporting store performance goals.

What You Will Do

You will confidently sell devices, plans, and services, translating technology into simple, real-world conversations. You will manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You will serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time.

Why It Might Be a Fit

You will fit right in here if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will have the opportunity for leadership development, skill-building, and career progression.

Requirements

• High school diploma required
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Minimum Salary: $36,750
• Maximum Salary: $46,200
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program