WISH Hotline Specialist

City of New York
New York, NY
Category Social Services
Job Description
The Administration for Children’s Services (ACS) is seeking a highly motivated individual to fill the WISHline Specialist position. The primary goal of the 676-WISH Hotline is to assist prospective foster and adoptive parents in obtaining information about becoming a licensed resource home.

Requirements

  • Responding to calls and emails from prospective foster and adoptive parents and assisting them in obtaining the information and assistance about the licensing process
  • Entering prospective parents' information into a computerized system and referring them to agencies that service their local community district
  • Participating on behalf of 676-WISH in Parent Support and Recruitment events targeting prospective foster parents and current foster parent recognition
  • Compiling and maintaining outreach and orientation participation from our provider contract partners about the WISHline inquiries provided

Benefits

  • Paid time off
  • 401k matching
  • Health insurance
  • Dental insurance
  • Vision insurance
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