Work at Home Call Center Representative

InfoCision
Any Location, VA
Remote
Job Description
Role Overview

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

What You Will Do

Answer inbound customer calls professionally and courteously, make outbound calls on behalf of clients, follow client-specific call flows and procedures, provide outstanding customer service and problem resolution, accurately document customer interactions, meet quality, attendance, and performance expectations.

Why It Might Be a Fit

Excellent verbal communication skills, strong customer service skills, comfortable using a computer and navigating multiple applications, ability to multitask while speaking with customers.

Requirements

  • Excellent verbal communication skills
  • Strong customer service skills
  • Comfortable using a computer and navigating multiple applications
  • Ability to multitask while speaking with customers

Benefits

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team
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