Role OverviewThe Cincinnati WC Claims Specialist will manage a caseload of Workers' Compensation claims, communicating and coordinating with internal and external stakeholders to set return to work expectations. The role involves performing initial and subsequent claims investigations, processing various types of compensation, and responding to customer inquiries. The successful candidate will follow Ohio Revised Code and BWC policies and procedures, and communicate with legal representatives, employers, claimants, and others.
What You Will Do
The day-to-day responsibilities of this role include managing a caseload of Workers' Compensation claims, performing initial and subsequent claims investigations, processing various types of compensation, and responding to customer inquiries. The successful candidate will also communicate with legal representatives, employers, claimants, and others.
Why It Might Be a Fit
This role requires a strong understanding of workers' compensation laws, policies, and procedures, as well as excellent communication and interpersonal skills. The successful candidate will be able to work effectively with internal and external stakeholders, and provide excellent customer service.
Requirements
- 36 mos. exp. working in private insurance organization as claims representative or equivalent position
- Successful completion of one typing course or demonstrate ability to type 35 words per minute
- Or Completion of undergraduate core coursework in business, humanities, social & behavioral science, education or related field
- Or 24 mos. exp. as Workers' Compensation Claims Assistant, 16720
- Or 24 mos. exp. as BWC Customer Service Representative, 64451
- Or 12 mos. exp. as Workers' Compensation Medical Claims Specialist, 16721
- Or any combination of at least 36 mos. exp. working in private insurance organization as claims representative or equivalent position &/or as Workers' Compensation Claims Assistant, 16720 &/or as Workers' Customer Service Representative, 64451 &/or as Workers’ Compensation Employer Service Representative, 63521
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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