Role OverviewAs Workplace Engineering Manager, Unified Communications, you will be the engineering and architectural owner of VERSANT's enterprise communications ecosystem. This role is designed for a Unified Communications leader with deep telecom and collaboration experience, focused on building resilient, secure, and scalable platforms.
What You Will Do
You will define and evolve the architecture for enterprise voice, video, messaging, and A/V systems across VERSANT's global footprint. Core platforms include Slack and Zoom as primary collaboration tools, Cisco-based VoIP services, Zoom Phone integrations, and physical telephony used as the critical continuity layer during VoIP or network outages in support of GSOC strategy.
Why It Might Be a Fit
A key near-term responsibility is helping us shape the communications and A/V architecture for VERSANT's new HQ, defining a modern, state-of-the-art blueprint that will be standardized and deployed across 20+ global locations.
Requirements
- Proven experience leading Unified Communications or Enterprise Voice engineering teams, with ownership of platform architecture and technical standards
- Strong experience operating Slack and Zoom as enterprise collaboration platforms in large-scale environments
- Deep technical expertise with Cisco Unified Communications, including VoIP architecture, call routing, and survivability design
- Strong understanding of PSTN architecture and carrier services, including redundant call paths and failover design
- Experience designing and owning GSOC-aligned call flows and escalation behavior, including emergency routing and outage scenarios
- Extensive experience with enterprise A/V systems, including conference room and telepresence architecture, networking considerations, and device and hardware standardization
Benefits
- health insurance
- retirement plans
- paid time off
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