Xfinity Retail Sales Consultant

Comcast
Annapolis, MD
Category Customer Service
Job Description
Role Overview

As a Retail Sales Consultant, you will engage customers with enthusiasm, demonstrate and explain product features, and provide outstanding customer service. You will meet or exceed sales targets and enhance customer satisfaction through diligent follow-up and service excellence. You will also act as a brand ambassador to promote Comcast/Xfinity products and provide expert-level understanding and passion around technology.

What You Will Do

You will engage customers, demonstrate and explain product features, provide customer service, meet sales targets, and act as a brand ambassador. You will also help customers interpret and clarify their account statements, pay bills in the store, and answer questions about current or new services.

Why It Might Be a Fit

This role is a great fit for tech enthusiasts who flourish with learning new things and look for a culture built on customer support. You will have the opportunity to work in a fun and competitive environment, contribute to a culture of inclusion, and drive results and growth.

Requirements

  • High School Diploma or equivalent
  • Adjusting to a flexible work schedule
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes
  • Ability to move around the store constantly

Benefits

  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement
  • Paid Time Off
  • 401K Savings Plan with up to 6% dollar-to-dollar matching
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