Xfinity Retail Sales Consultant

Comcast
Detroit, MI
Category Customer Service
Job Description
Role Overview

As a Retail Sales Consultant, you will engage customers with enthusiasm, demonstrate and explain product features, and provide outstanding customer service. You will meet or exceed sales targets and enhance customer satisfaction through diligent follow-up and service excellence. You will also help customers interpret and clarify their account statements and pay their bills in the store.

What You Will Do

You will be responsible for demonstrating and explaining product features, meeting or exceeding sales targets, and providing expert-level understanding and passion around technology, especially around Comcast products and services.

Why It Might Be a Fit

You will be a great fit if you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support. You will have the opportunity to work in a fun and competitive environment, and you will be expected to adhere to retail operational policies and procedures.

Requirements

  • High School Diploma or equivalent
  • Adjusting to a full time, flexible, variable work schedule
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes
  • Ability to move around the store constantly

Benefits

  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services in Comcast serviced areas
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement of up to $8,000
  • Paid Time Off
  • 401K Savings Plan – with up to 6% dollar-to-dollar matching
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